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Customer Support
**Customer Support**
Welcome to Jeannie Jewelry Store's Customer Support!
At Jeannie Jewelry, we’re committed to providing you with the best shopping experience. Whether you have questions about our products, need assistance with your order, or require help with returns or exchanges, we’re here to help!
### Contact Us
**Email:**
For inquiries, please reach out to us at jeffspike11@gmail.com. We aim to respond within 24 hours on business days.
**Phone:**
You can also call us at [your phone number]. Our customer support team is available [ Monday to Friday, 9 AM to 5 PM EST].
**Live Chat:**
For immediate assistance, use our live chat feature available on our website during business hours.
### Frequently Asked Questions (FAQs)
**1. How can I track my order?**
Once your order has shipped, you will receive a confirmation email with tracking information. You can also track your order in your account on our website.
**2. What is your return policy?**
We offer a 30-day return policy. If you’re not completely satisfied with your purchase, please contact us within 30 days of receiving your order for instructions on how to return it.
**3. How do I care for my jewelry?**
To maintain the quality of your jewelry, avoid exposing it to harsh chemicals, and store it in a cool, dry place. For detailed care instructions, visit our website.
**4. Do you offer gift wrapping?**
Yes! We offer gift wrapping for an additional fee. You can select this option during checkout.
### Feedback
We value your feedback! If you have suggestions on how we can improve our services, please let us know through any of the contact methods above.
Thank you for choosing Jeannie Jewelry Store. We appreciate your business and look forward to serving you!
Welcome to Jeannie Jewelry Store's Customer Support!
At Jeannie Jewelry, we’re committed to providing you with the best shopping experience. Whether you have questions about our products, need assistance with your order, or require help with returns or exchanges, we’re here to help!
### Contact Us
**Email:**
For inquiries, please reach out to us at jeffspike11@gmail.com. We aim to respond within 24 hours on business days.
**Phone:**
You can also call us at [your phone number]. Our customer support team is available [ Monday to Friday, 9 AM to 5 PM EST].
**Live Chat:**
For immediate assistance, use our live chat feature available on our website during business hours.
### Frequently Asked Questions (FAQs)
**1. How can I track my order?**
Once your order has shipped, you will receive a confirmation email with tracking information. You can also track your order in your account on our website.
**2. What is your return policy?**
We offer a 30-day return policy. If you’re not completely satisfied with your purchase, please contact us within 30 days of receiving your order for instructions on how to return it.
**3. How do I care for my jewelry?**
To maintain the quality of your jewelry, avoid exposing it to harsh chemicals, and store it in a cool, dry place. For detailed care instructions, visit our website.
**4. Do you offer gift wrapping?**
Yes! We offer gift wrapping for an additional fee. You can select this option during checkout.
### Feedback
We value your feedback! If you have suggestions on how we can improve our services, please let us know through any of the contact methods above.
Thank you for choosing Jeannie Jewelry Store. We appreciate your business and look forward to serving you!